Customer Feedback

Did you know that registering for an online account means you can send us forms and track the progress of many request/claims made, without having to contact us?

In addition:

  • If you are a Benefit Claimant, you will be able to see how much you are entitled to, when your next payment is due etc.
  • If your name appears on the Council Tax Demand Notice, you will be able to see your current balance, when your next instalment is due etc.

If you wish to register for this service, please select Register for an account

Start a new form

Choose this option to start a new form - click on the Start button to get going.

Continue a saved form

Choose this option to:

  • Retrieve a previously saved form
  • Add evidence to support your form

You just need to enter your reference number from last time and click Continue to carry on

Loading section. Please wait a few moments... Please wait while we search for your details

Data Protection

Erewash Borough Council collects personal information when you register with us for services, or place an order for products and services we supply.  We will use this information to provide the services and or products you have requested.  We may need to share your information with other departments within Erewash Borough Council to ensure that you receive the best possible service.  If we need to share your information with third parties in order to provide you with the service you have requested this will be made clear in our privacy notice. We will not share your information with third parties for marketing purposes.